Tommy John
Tommy John Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tommy John has 3.7 star rating based on 20 customer reviews. Consumers are mostly neutral.
78% of users would likely recommend Tommy John to a friend or colleague.
- Rating Distribution
Pros: Good product, Great product, Like the product.
Cons: Have to wait way too long to get order, Loose orders, Seams unravel prematurely.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tommy John has 3.7 star rating based on 20 customer reviews. Consumers are mostly neutral.
78% of users would likely recommend Tommy John to a friend or colleague.
- Rating Distribution
Pros: Good product, Great product, Like the product.
Cons: Have to wait way too long to get order, Loose orders, Seams unravel prematurely.Recent recommendations regarding this business are as follows: "Do Not But TF hlasses", "Can’t get in touch with them", "Shop and enjoy product.", "If your order isn’t going smoothly, just bail out and take your business elsewhere.", "Look at your orders closely".
Most users ask Tommy John for the delivery of goods as a solution to their issues.
Review authors value the most Customer service and Discounts and Special Offers. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Charlotte, North Carolina
Uncomfortable Underwear
Overpriced overrated uncomfortable hot sweaty poor support underwear, I purchased over $400.00 on different styles and materials and dont know what the hype really is, I deserve compensation thats it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Miami, Florida
Didn't get my order #sh716****
I didn't get my order #sh716****. Please help me with getting my order.
I'm a good customer, I always shop here, so I hope you can help me with this. Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
TF will not sell replacement parts for RX glasses
I found the frames with sunglasses on eBay for 1/4 the price.
I purchased TF RX glasses and magnetic pop-on sunglasses. I lost the sunglasses.
TF will not replace them. I have to buy a whole new lens set: frames and pop-on sunglasses. It's $750 vs $250 for just the sunglasses.
This had been TF's policy to replace for $250, but not now. Now, they are extortionists demanding full price for less than half the product.
- Sunglasses are nice
- Tomfords replacement policy is extortionate
Preferred solution: Price reduction
User's recommendation: Do Not But TF hlasses
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Make change on order I just placed
Company fixed the issue and I have been provided with apology.
I need help now. I made an order but want to change one item and can't get a hold of you. You don't give an option to make changes after the order is sent.
- Like the product
Preferred solution: Change order on two pare
User's recommendation: Can’t get in touch with them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Problem with my underwear
Worn out underwear, was pleasantly pleased with service and outcome. Great company excellent product.
- Great product
Preferred solution: Replacement
User's recommendation: Shop and enjoy product.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
Pissed former prospective consumer
The one star doesnt refer to the quality of product. Unfortunately, I was never able to complete my order to provide my thoughts on that.
The one star is for customer service. After four attempts at receiving assistance with my order, customer service reps continued not to read what the problem was, and regurgitated the same canned responses that were not relevant to my issue.
User's recommendation: If your order isn’t going smoothly, just bail out and take your business elsewhere.
Orlando, Florida
Make change on order I just placed
I ordered a wrong brief for my wife, it was my bad. I suggest the people look at their orders closely before theyre replaced.
I didnt look close enough. It was my fault but I did get a hold of Customer Service and they were very nice and we got everything. Straightened out.
I wound up just having to read they cancelled my order and I just replaced an order. Thank you very much.
User's recommendation: Look at your orders closely
Ligonier, Pennsylvania
Exchange of product.
Wrong sizes. Customer service was great about helping me.
I Love the product! My only complaint would be delivery time.
Takes a week plus to recieve order. Otherwise, Tommy John is a family favorite.
Miami, Florida
To use CC to order b4 sale is over
I wasnt pissed but was disappointed that I wanted to pay for my order with my CC but the service was not offered. I called a 800 number and spoke with Cody who listened so well with more added
details than he probably wanted!
Lol! He gave me white glove service!
I am thrilled to be a new customer and hope I like my purchase! Thank you!
User's recommendation: Great customer Service!
Phoenix, Arizona
Exchange needed for larger size
I needed to return product for a larger size. Would recommend.No complaints. The customer service I received was excellent.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
To return my order
Wrong size, didnt like the color. I did not try items on I only opened to look at them.
My bra and panties that I ordered from you a while ago are a size large.
I didnt think to look at them before ordering these items. I apologize for the inconvenience.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Very good customer service.
I ordered a clothing item and it went on sale two days after I receive the item. I was granted a price adjustment one time..
this proves excellent customer, service, and satisfaction. I will continue to order quality items.
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Southwest Faulk, South Dakota
Question with my wating 8 weeks for order to arriveorder not received yet??order
Order not received 7 plus weeks after initial order.
Told it was lost. Then reordered.
Told it was shipped July 22nd. Still no delivery
- Good product
- Way too long to receive items
Preferred solution: Deliver product or service ordered
User's recommendation: Don't be in a hurry to receive product
Frederick, Maryland
Package being sent to wrong address
Customer service: TommyJohn!s products are excellent and worth their cost. Today I had a glitch in my shipping info when my order was placed.
Customer support answered promptly and took care of the issue even before I had finished sending them an email. Such prompt service in this day and age is outstanding and truly refreshing!
Milford, New Hampshire
Exchange underwear
Just needed to cancel an order as I ordered the wrong size. The representative was there on a Saturday and was very helpful.
User's recommendation: Good company
Huntington Beach, California
I had a coupon for 25%off my order but I could not use its
I am not sure if I received the 25%off after my call. Please let me know if this was done. Thank you, Jenny
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